At Rober Pet Mercantile Incorporated, we aim to provide a convenient and reliable shipping experience for every customer.

1. Shipping Destination

We currently ship orders within the United States only. We do not offer international shipping at this time.

2. Order Processing Time

Orders are generally processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

During periods of high order volume, processing may take additional time.

3. Shipping Time

Estimated delivery time is generally 5–10 business days after an order has been shipped.

Delivery estimates are not guaranteed and may vary depending on the destination, carrier operations, weather conditions, and other circumstances beyond our control.

4. Shipping Costs

Any applicable shipping charges will be displayed during checkout before payment is completed.

5. Order Tracking

When tracking information becomes available, it will be provided to the customer through the contact information associated with the order.

Please allow some time for tracking information to update after shipment.

6. Shipping Delays

We are not responsible for delays caused by shipping carriers, severe weather, natural disasters, or other circumstances beyond our reasonable control.

7. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information during checkout.

If you notice an error in your shipping address, please contact us as soon as possible at [email protected].

8. Contact Information

Rober Pet Mercantile Incorporated
2906 WHITESVILLE RD, LAGRANGE, GA 30240-8405
Email: [email protected]
Phone: +1 7629207352